See below for guidance on requesting help or a refund for a product or service purchased from FJV GLOBAL.
Purchase problems
If the product or service has a problem or does not match the offer description, contact support with the order number. We will investigate and, if confirmed, provide a replacement or refund.
Refund requests
Refund requests are assessed under the offer’s terms and rights provided by applicable law. Delivery of a product, or the start and completion of a service, does not by itself replace this assessment. Contact support to have your case reviewed.
How to request
To request a refund or support, use the site’s support or email suporte@fjvglobal.com with your order number and the reason for your request.